Shipping & Returns
*Due to current COVID-19 restrictions shipping may take longer than usual*
Shipping in Australia
Standard Shipping: $13 on all orders under $100.00
Free Standard Shipping on all orders over $100.00
Express Postage: $16 Flat Rate (Order before 12pm for order to be sent same day)
We use the Australia Post Network – Express Postage is guaranteed next business day delivery into Metro areas only. Please order by 12pm and we will ship your parcel the same day providing it is a business day.
All standard orders are fulfilled and sent within 3 business days of receiving the order.
Express orders placed before 12pm are fulfilled and sent same day providing it is a business day, if ordered on a weekend or public holiday, it will be sent the next business day. Express orders placed after 12pm will be fulfilled and sent the next business day.
DHL Express: $49.95
Please note: If you’re based outside Australia, taxes and duties may be applicable.
RETURNS & EXCHANGES
All Returns to be sent via a prepaid and traceable method to ensure safe and documented delivery. STYLER take no responsibility for missing incoming deliveries. The original shipping charges are not refundable and, if you are exchanging for an alternative item, a shipping charge will be applied.
PLEASE NOTE: All items purchased on sale at www.styler.com.au or in-store are strictly not eligible for a return or exchange. Please consider this before you make your purchase. If you have any queries about a product before you purchase please phone our boutique.
We accept exchanges and refunds on purchases when the garment is returned within 14 days of receiving your order.
Items must be in original condition and must not have been worn, altered or washed. All tags must be attached. Shoes must be returned unworn in their original shoe box. Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches.
Contact our Customer Care team via email: firstname.lastname@example.org or
phone 0439 013 033
to request a return.
Returns may be accepted in-store or sent to
23 Rooke Street, Devonport, Tasmania, 7310
If you have changed your mind and would like to cancel an order, please contact our Customer Care team at email@example.com as soon as possible. Please note that orders which have already been shipped cannot be cancelled.
We sincerely apologise for any inconvenience caused by receiving a faulty garment. Please contact our Customer Care team at firstname.lastname@example.org