Shipping & Returns


SHIPPING

Shipping in Australia

Standard Shipping: $15 on all orders under $250.00

Free Standard Shipping on all orders over $250.00

Express Postage: $18 Flat Rate (Order before 12pm for order to be sent same day)

We use the Australia Post Network and Express Postage is our fastest shipping option with delivery, however, Australia Post cannot currently offer guaranteed next business day delivery.

All standard orders are fulfilled and sent within 3 business days of receiving the order.

Express orders placed before 12pm are fulfilled and sent same day providing it is a business day, if ordered on a weekend or public holiday, it will be sent the next business day. Express orders placed after 12pm will be fulfilled and sent the next business day.


International Shipping

DHL Express: $49.95

Please note: If you’re based outside Australia, taxes and duties may be applicable.

 

RETURNS & EXCHANGES

All Returns to be sent via a prepaid and traceable method to ensure safe and documented delivery. STYLER take no responsibility for missing incoming deliveries. The original shipping charges are not refundable and, if you are exchanging for an alternative item, a shipping charge will be applied.

PLEASE NOTE: All items purchased on sale at www.styler.com.au or in-store are strictly not eligible for a return or exchange. Accessories and Perfume are also not eligible for a return or exchange.  Please consider this before you make your purchase. If you have any queries about a product before you purchase please phone our boutique.

We accept exchanges and refunds on purchases made online when the garment is returned within 14 days of receiving your order. 

Items must be in original condition and must not have been worn, altered or washed. All tags must be attached. Shoes must be returned unworn in their original shoe box. Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. 

Contact our Customer Care team via email: social@styler.com.au or

phone 0439 013 033

to request a return.

Returns may be accepted in-store or sent to 

STYLER

23 Rooke Street, Devonport, Tasmania, 7310

 

CANCELLATIONS

If you have changed your mind and would like to cancel an order, please contact our Customer Care team at social@styler.com.au as soon as possible. Please note that orders which have already been shipped cannot be cancelled.

 

FAULTY ITEMS

We sincerely apologise for any inconvenience caused by receiving a faulty garment. Please contact our Customer Care team at social@styler.com.au